AI agents that answer every call like it matters.
Like talking to someone who’s been waiting to hear from you.
They answer questions, book appointments and hand off to your team, with your brand’s personality on every call.
People forget the words. They remember the feeling.
That’s what a great call can do for your brand. Cygnus brings warmth and expression to everyday conversations—whether someone is asking their first question or calling back for more.
Receptionist agent
Answers every call, books appointments and routes callers to the right person, day or night.
“Good morning! Would Thursday at 3:30 work for you?”
Support agent
Resolves common questions from your knowledge base and hands off to your team when a human touch is needed.
“Let me check that for you. Good news, it’s already on its way.”
Lead qualification agent
Asks the right questions with genuine interest, captures the details and sends warm leads straight to your team.
“That sounds exciting! How soon are you hoping to get started?”
Your own agent
Start from scratch and shape its voice, knowledge and tools around exactly how your business works.
“Hi! I’m Nova, the booking assistant at Harbor Yoga. How can I help?”
Robocalls taught people to hang up. Cygnus gives them a reason to stay.
Callers can hear the difference in a second. Cygnus agents speak with natural rhythm, real expression and genuine enthusiasm, so people relax, keep talking and actually enjoy the call.
Flat, scripted monotone
Natural, expressive voice
“Press 1 for billing”
Just say what you need
Talks over you
Stops, listens and follows along
Same script for everyone
Knows who’s calling
Callers hang up
Callers stay and keep talking
- 51%
- have walked away from a business after hitting an automated phone menu.1
- 64%
- feel frustrated, stressed or angry when an automated phone menu answers.1
- 22%
- more likely to buy when a call opens with a warm greeting.2
Sources: 1 Vonage survey of 2,010 US adults, 2019 · 2 Marchex Institute, 2M+ calls, 2016
A conversation with room for both of you.
Your caller has a question. Then another. Sometimes, they remember the important part halfway through your answer.
They should feel comfortable jumping in.
Cygnus uses speech-to-speech interaction to keep calls responsive, handle interruptions, and follow changes in direction. So callers can speak naturally, without waiting for their turn in a script.
Warm on the call. Useful around it.
Contacts, languages, summaries and follow-ups work together behind every conversation, so each caller gets a relevant answer and a clear next step.
Every caller is someone. Your agent treats them that way.
A returning customer. A new enquiry. Someone who’s almost ready to book.
Give your agent the context to make the conversation relevant. Keep customer details in your contacts, use them to personalize calls, and help people take the next step without making every interaction feel like the first.
Make them feel welcome. In their language.
It’s easier to ask questions, explain what you need, and feel at home in a language you know.
With multilingual voice agents, you can welcome more people into the conversation—and bring the same care and personality to every hello.
Be there for what comes next.
Your caller shared something important. Your team should have it when they need it.
Call summaries capture the key points, requests, and next steps, so you can catch up without listening to the whole conversation. Send post-call summaries to the right workspace members and give the next person a useful place to start.
A thoughtful call deserves a thoughtful follow-up.
The appointment is booked. Now give your caller something to come back to.
Send booking confirmations automatically by email, with text confirmations available when SMS is enabled. The details stay close at hand, and your team has one less message to send.
“Can you help me with that?”“Of course.”
The best conversations go somewhere.
Connect your calendar and business tools so your agent can help with bookings, retrieve relevant information, and send details where they need to go.
Less work for the caller. Less follow-up for your team. A clearer next step for everyone.
Some calls need a human touch.
When a question goes beyond what your agent knows, it doesn’t guess or give up.
It hands the caller to the right person on your team.
Add your team’s numbers to a transfer tool and your agent knows exactly when to use it. It tells the caller what’s happening, then connects them, so the conversation keeps going instead of ending in a dead end.
From answering calls to making them.
Promotions, renewals, reminders and win-backs, delivered as real conversations, not robocalls.
Outbound campaigns let your agent call a list of contacts with one clear goal: share an offer, confirm an appointment or bring someone back. It’s the same warm voice and the same smooth interruptions, and every outcome is logged.
Warmth that starts the conversation.
Up and running in three steps.
No scripts to write and no phone trees to map. If you can describe your business, you can set up an agent.
Test it from your browser as you go, then publish when it sounds right.
Step 1: Create your agent
Give it a name, pick a voice that suits your brand and choose its phone number.
Step 2: Define how it behaves
Write its instructions in plain language, then choose what happens after each call, from summaries to confirmations.
Step 3: Deploy and let it answer
Publish, and your agent picks up every call, day or night, while you get on with your day.
Pricing
Simple plans that scale with your team. Upgrade when you are ready.
Solo
For solo practitioners.
$29/month$10/hr overage
- 2 hours (120 Call Credits) included each month
- 1 phone number included
- Additional phone numbers: $5/month each
- 1 call at a time
- 1 user
- 50 MB knowledge base storage
Team
Recommended
For growing teams handling more calls.
$99/month$8/hr overage
- 8 hours (480 Call Credits) included each month
- 3 phone numbers included
- Additional phone numbers: $5/month each
- Up to 3 calls at once
- 5 users
- 150 MB knowledge base storage
Scale
For teams with higher call volumes.
$199/month$6.50/hr overage
- 15 hours (900 Call Credits) included each month
- 5 phone numbers included
- Additional phone numbers: $5/month each
- Up to 10 calls at once
- 10 users
- 300 MB knowledge base storage
Enterprise
For high call volumes and custom needs.
CustomPriced for your call volume
- Call hours sized to your volume
- As many phone numbers as you need
- Calls at once to match your busiest hours
- Unlimited users
- Expanded knowledge base storage
Plus applicable tax · 1 credit = 1 inbound minute
Frequently asked questions
Straight answers to the questions teams ask before they start.
Like talking to someone who’s been waiting to hear from you.
Someone’s about to call. Make it a call they’ll remember.
A warm hello. A thoughtful answer. A little more life in your brand’s voice.